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TaskSenseTerms of Service

Terms of Service

Last updated: October 23, 2026

These Terms of Service ("Terms") govern your use of TaskSense, including the website, iOS app, and Android app (collectively, the "Service"). TaskSense is owned and operated by Sense Sensei Solutions, Kingdom of Bahrain ("we", "us"). By using TaskSense, you agree to these Terms. If you do not agree, do not use the Service.

1) Acceptance of Terms

By creating an account or using TaskSense, you confirm that:

  • You are at least 13 years old (or the minimum legal age in your country).
  • You have the legal capacity to enter into these Terms.
  • You will comply with these Terms and all applicable laws.

If you are using TaskSense on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2) Your Account

  • Account creation: You may sign up with email/password, Google Sign-In, or Apple Sign-In.
  • Account security: You are responsible for maintaining the security of your account credentials. Do not share your password.
  • Accurate information: You agree to provide accurate information and keep it up to date.
  • One account per person: Each person should maintain only one account.

3) Your Content

You retain ownership of the content you create in TaskSense (tasks, lists, notes, comments, file attachments, etc.).

  • License to us: By using TaskSense, you grant us a limited license to store, process, and display your content as needed to provide the Service.
  • Uploaded files: Files you attach to tasks and images you upload remain yours. To protect you and other users, images are automatically re-encoded on upload (which removes hidden metadata such as GPS location), and files are stored under per-user access controls.
  • Responsibility: You are responsible for your content. Do not upload content that is illegal, harmful, or violates others' rights.
  • Backup: While we work to keep your data safe, we recommend using the export feature to maintain your own backups.

4) Acceptable Use

You agree not to:

  • Use TaskSense for any illegal purpose or in violation of any laws.
  • Harass, abuse, or harm other users.
  • Upload malicious content, viruses, or harmful code.
  • Upload files that are unlawful, infringing, or that you do not have the right to store or share.
  • Circumvent storage or attachment limits, or use TaskSense as a general-purpose file host.
  • Attempt to gain unauthorized access to the Service or other users' accounts.
  • Interfere with or disrupt the Service or its infrastructure.
  • Scrape, crawl, or use automated means to access the Service at unreasonable rates.
  • Reverse engineer, decompile, or attempt to extract the source code of the Service.
  • Use the Service to send spam or unsolicited messages.
  • Impersonate others or misrepresent your affiliation with any person or entity.

We reserve the right to suspend or terminate accounts that violate these terms.

5) Collaboration and Shared Content

TaskSense allows you to collaborate with others through shared workspaces and lists.

  • Shared content: Content you share in workspaces or lists will be visible to other members with access.
  • Shared files: File attachments you add to tasks in shared lists are accessible to everyone who can access that task.
  • Invitations: When you invite someone, they will see your name and email.
  • Workspace roles: Workspace owners and admins may have additional permissions, including the ability to remove members or delete content.
  • Your responsibility: Be mindful of what you share. Do not share confidential information without proper authorization.

6) Subscriptions and Payments

Free Plan

TaskSense offers a free plan with limited features. Free plans may have restrictions on the number of tasks, lists, collaborators, and file attachments.

Paid Plans (Pro and Team)

  • Who bills you: In the iOS and Android apps, subscriptions are billed by Apple or Google. On the web (tasksense.me), from 22 October 2026, Sense Sensei Solutions sells subscriptions directly and processes card payments through MyFatoorah, our payment provider. Web subscriptions bought through Paddle stay with Paddle, renewals included, until they end (see below).
  • Pricing: Prices are shown in the app and on our pricing page before you subscribe (in the app stores, in the store, and they may vary by region). Your subscription keeps the price you signed up at. If we ever change it, we will email you at least 30 days before the new price applies, and you can cancel before then.
  • Currency on the web: Web prices are in US dollars. Because our payment account is in Bahrain, your card is charged the equivalent in Bahraini dinars (BHD) at close to the official rate of 0.376 BHD per US dollar (for example, $3.99 is about BHD 1.50). Your bank may add its own foreign exchange or cross-border fees. Your card statement shows Sense Sensei Solutions.
  • Cards on the web: We accept Visa and Mastercard. You enter your card on a secure form provided by MyFatoorah on our checkout page; we never see or store your full card number. When you subscribe or start a trial, MyFatoorah saves your card (as a token) so we can charge your renewals, and you agree to those charges as described here. You can replace the card or cancel at any time.
  • Access: Paid features are available on your account right after a successful payment, or as soon as your free trial starts.
  • Automatic renewal: Subscriptions renew automatically at the end of each billing period (monthly or yearly), at the same price, until you cancel. On the web we charge your saved card up to 24 hours before the current period ends. If a renewal payment fails, we try again over the following days and your plan stays on for up to 3 days after the period ends; if no payment succeeds, the subscription ends and your account moves to the Free plan. Your content stays.

Free trials (web)

  • How it works: When we offer a free trial, you add a card to start it. Your bank may ask you to confirm the card; this check charges nothing, and nothing is charged during the trial.
  • When it ends: At the end of the trial your paid subscription starts and we charge the saved card the price shown when you started the trial, unless you cancel before the trial ends. We email you a reminder 3 days before the trial ends, with the date and the amount.
  • Cancelling: Cancel any time before the trial ends (Settings > Subscription in the app) and you pay nothing. You keep the paid features until the trial ends.
  • One trial: Free trials are for new subscribers, one per person. We may decline a trial for an account or a card that has already had one, or for an account that has already paid for a plan.
  • If the first payment fails: Your account moves to the Free plan when the trial ends. We try the card again over the next few days, and you can pay with another card from Settings at any time.

Changing plans (web)

  • During a trial: You can switch between plans at no cost; your first payment will be the price of the plan you are on when the trial ends.
  • Upgrades: Moving up (for example Pro to Team, or monthly to yearly) takes effect immediately. We charge the full price of the new plan, and the unused value of your current period is added to the new plan as extra time.
  • Downgrades: Moving down takes effect at your next renewal, at the new plan's price. You keep your current plan until then.

Cancellation and refunds

  • Cancelling: You can cancel at any time. Web subscriptions: Settings > Subscription in the app. Store subscriptions: your App Store or Google Play account settings. You keep your plan until the end of the period you paid for (or the end of your trial), and you are not charged again.
  • Web refunds (subscriptions bought from us, not through Paddle): Payments are for the period they cover and are not refundable for partial periods, except as follows. If we charged you by mistake (for example twice for the same period, or after you cancelled), write to support@tasksense.me and we will refund that charge. If a renewal went through that you meant to cancel, write to us within 14 days of the charge and we will refund it, provided you have not used the paid features since it renewed. Refunds go back to the card that was charged, for the amount charged in Bahraini dinars; differences from exchange rates or bank fees are outside our control.
  • App Store and Google Play: Refund requests for purchases made in the iOS or Android app are handled by Apple or Google under their own policies.
  • Your rights: Nothing in these Terms limits the rights you have under the consumer protection laws where you live.

Subscriptions bought through Paddle

Web subscriptions bought on tasksense.me through Paddle (our web checkout until October 2026) were sold by Paddle.com, our online reseller and Merchant of Record for those orders, and Paddle also bills their renewals until the subscription ends. For these payments, renewals included, Paddle handles refunds under its own terms:

  • 14-day request window: You can request a refund within 14 days of your payment date. Paddle reviews each request and may approve it in full or in part, or decline it, so a request within 14 days does not guarantee a refund.
  • Fraud and abuse: Paddle does not issue refunds where there is evidence of fraud, refund abuse or other manipulative behavior.
  • Access: When a refund is issued, access to the plan you paid for ends.
  • How to request: Visit paddle.net and select "Request refund", or use the support link in your Paddle receipt email.
  • Your rights: Nothing here limits the consumer rights you have under the law where you live.

Paddle's full terms: Paddle Refund Policy · Paddle Buyer Terms

Storage and attachment limits

Each plan includes limits on file attachments (per file size, attachments per task, and total storage) as shown in the app and on our pricing page. Uploads that exceed your plan's limits may be blocked. We may adjust limits over time; material reductions will be communicated with reasonable notice.

7) Intellectual Property

TaskSense and its content (including logos, design, code, text, and visuals) are owned by Sense Sensei Solutions or its licensors and are protected by intellectual property laws.

  • You may not copy, modify, distribute, sell, or lease any part of the Service without our written permission.
  • You may not use our trademarks, logos, or branding without prior written consent.

8) Third-Party Services

TaskSense integrates with third-party services:

  • Authentication: Google Sign-In, Apple Sign-In, Firebase Authentication
  • Infrastructure: Google Firebase (database, file storage, hosting, functions)
  • Notifications: Firebase Cloud Messaging (push notifications on mobile)
  • Payments: Apple App Store and Google Play Store (in the apps), MyFatoorah (web subscriptions sold by us from 22 October 2026), and Paddle (web subscriptions bought through Paddle, and their renewals)
  • Email: Brevo (transactional and product emails)
  • AI features: OpenRouter (AI processing for features you invoke)

Your use of these services is subject to their respective terms and privacy policies. We are not responsible for third-party services.

9) Service Availability

  • We strive to keep TaskSense available and reliable, but we do not guarantee uninterrupted access.
  • We may perform maintenance, updates, or changes that temporarily affect availability.
  • We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

10) Termination

  • By you: You can delete your account at any time through the app settings. This deletes your data and ends a web subscription bought on tasksense.me, so it is never charged again (the current period is not refunded, except as described under Cancellation and refunds). Subscriptions bought in the App Store or Google Play must also be cancelled there.
  • By us: We may suspend or terminate your account if you violate these Terms, engage in harmful behavior, or for other reasons at our discretion.
  • Effect of termination: Upon termination, your right to use the Service ends. We may delete your data after a reasonable period.

11) Disclaimers

The Service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including:

  • warranties of merchantability,
  • fitness for a particular purpose,
  • non-infringement,
  • accuracy, reliability, or availability of the Service.

We do not guarantee that the Service will meet your requirements, be error-free, or be available at all times.

12) Limitation of Liability

To the maximum extent permitted by law, TaskSense and its affiliates, officers, employees, and agents will not be liable for:

  • any indirect, incidental, special, consequential, or punitive damages,
  • any loss of profits, revenue, data, or goodwill,
  • any damages resulting from your use of or inability to use the Service,
  • any unauthorized access to or alteration of your data.

Our total liability for any claims arising from these Terms or your use of the Service is limited to the amount you paid us (if any) in the 12 months before the claim arose.

13) Indemnification

You agree to indemnify and hold harmless TaskSense and its affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

  • your use of the Service,
  • your violation of these Terms,
  • your violation of any third-party rights,
  • your content.

14) Changes to Terms

We may update these Terms from time to time. When we make changes:

  • We will update the "Last updated" date at the top of this page.
  • For significant changes, we may notify you through the app or by email.
  • Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.

15) General

  • Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sense Sensei Solutions.
  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect.
  • No waiver: Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
  • Assignment: You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.

16) Contact

If you have questions about these Terms:

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